Highlight the signature within the email. Please contact the LinkPoint360 Support Team for more information. Refer to the Searching and Recording Based on Secondary Email Address section of this User Guide for more information.Īdditional Resources: LinkPoint360 can customize the Search Bar to include results from custom fields. You can verify before creating a new Contact by using the Search Bar in the Side Panel to look for the contact by First and/or Last Name.Īdditional Resources: Users can enable the option to search based on secondary email address to expand the search results provided in the Side Panel. If you receive an email from an existing Contact and the Side Panel does not return a matching Contact, it is possible that the Contact may be in Salesforce under a different or secondary email address. Tip: LinkPoint Connect searches Contacts based on primary email address. Note that the Side Panel searched Salesforce for the Contact and did not find a record matching the sender’s email address. The steps are similar for creating new Leads and Accounts.Ĭlick the images throughout the Knowledge Base to see full size versions of screen captures.Ĭreating a New Salesforce Contact from Outlook Contact your internal IT admin for more information.Įxample: In this example, we will demonstrate how to create a new Salesforce Contact. Tip: Depending on how your organization has configured LinkPoint Connect to mirror your existing business processes, users may not have all of the options described in the following section. In this section, you will learn how to create new Salesforce Contacts while remaining in Outlook. LinkPoint Connect helps users remain in Outlook while creating new Salesforce records with minimal manual data entry.

How to install salesforce for outlook